Non-Legal • Non advocacy • Independent

Professional response to workplace matters.

Independent, process focused guidance for employees and employers navigating workplace issues, from early information requests through to structured HR processes.

When a workplace issue starts to be looked into, whether by a manager, supervisor, HR, or a combination, how it's handled matters.

"Is this serious? Do I need a lawyer?"

It often starts with “just a conversation.” A quick chat, an informal check-in, or a request for information. Suddenly, you’re unsure how to respond.
Without clear guidance, employees often overshare, become defensive, or inadvertently escalate situations, making resolution harder. Employers risk inconsistency or missteps that could have been avoided with the right support at the right time.
Workplace Clarity exists to bring structure, proportion, and calm Judgement at this initial stage, helping you respond in ways that are proportionate, considered, and don’t inadvertently escalate matters.

How It Works

A structured path to professional response

01

Clarity Call

Free 15 mins via Zoom/Teams. We discuss what’s happening and identify the stage.

02

Focused Guidance

We work through expectations, options, and what an appropriate and professional response looks like at that stage.

03

Refine & Prepare

Reviewing written material to ensure it is factual, clear, and appropriate.

04

Next Steps

You remain in control. Referrals to lawyers provided if legal advice is needed.

Who I Support

Bringing structure, proportion, and calm judgement.

For Employees

Employees are often the most exposed when processes begin. I help you understand the stage and position yourself appropriately without becoming defensive.

You might need support if:

Workplace Clarity supports employees to:

For Employers

Employers are often required to act within short timeframes, with incomplete information, and sometimes without dedicated internal HR capacity.

Support includes:

What Clients Say

Read what our clients have to say about the services we provide.

"Workplace Clarity helped us review and restructure a range of internal policies and later provided clear, process focused guidance when an employee issue arose. The support was practical, appropriate, and helped us approach the situation with clarity and confidence."

"Having someone explain the process... attend as a support person during a mediation session made a huge difference. I felt calmer, clearer, and more confident."

"I didn't know how to respond appropriately to an early workplace assessment. The guidance helped me structure my response in a clear, factual way, including how to attach relevant emails and text messages without overexplaining. My response removed emotion and focused on what was actually asked. In my case, no further action was taken."

Pricing & Transparency

Clear costs upfront. No obligation to proceed after the free call.

Employee Initial Support

$350

Covers up to 3 hours of support time. Includes reviewing and refining draft responses, organising existing information, and preparing for meetings.

Many straightforward early-stage matters are usually managed within this package. Complex situations may require additional support at $150/hr.

For Employers: Typically engage on a project basis, with fees discussed based on scope and requirements.

About Us

"That early stage is where clarity matters most, for everyone involved."

Mercy Wilkie is the Principal Consultant and Founder of Workplace Clarity. Mercy brings over 15 years of experience navigating complex workplace matters, having worked on both sides of the table—supporting employees through processes and leading HR teams across public sector, not-for-profit, and private organisations.

Having worked in senior HR roles, I understand how initial responses are interpreted and how easily misunderstandings can escalate when clarity is missing. This experience shapes Workplace Clarity’s calm, structured, and measured approach.